Customer Service Phone Rep

Gray, TN | Temporary

Post Date: 07/31/2017 Job ID: 00004D25 Industry: Other Pay Rate: 12.25
-Answer and provide information for incoming calls, order status, price and availability, general product questions, etc,
-Process customer orders, taking orders over the phone, processing customer credit cards, processing expedited orders
-Process debit/credit memos on customer accounts including price corrections, freight correction, customer number correction, rep number correction,
-Work closely and assist the following departments and individuals: Regional VP Staff along with Factory Reps, shipping department, production planners, returns department, purchasing department.
-Adhere to all company policies and procedures
-1 year previous customer service experience
-Excellent MS Word and Excel skills
-Ability to prioritize and handle constantly changing priorities

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