Help Desk Clerk
Bristol, TN 37621 United States of America
STABLE BRISTOL, TN EMPLOYER NEEDS YOUR I T EXPERTISE!
-Assist users with/troubleshoot technical issues relating to broadband Internet services, telephone, and cable television technical inquiries.
-Provides timely and accurate information to incoming customer order status and product knowledge requests.
-Provides timely feedback to the company regarding service failures or customer concerns.
-Previous IT Support or similar experience required
-Excellent customer service and communication skills required
-Must have excellent initiative, time management and documentation skills