Help Desk Clerk

Bristol, TN 37620

Posted: 04/18/2019 Employment Type: Temporary Industry: Office Services Clerical Job Number: 00004FL8 Pay Rate: 12.00
-Assist users with/troubleshoot technical issues relating to broadband Internet services, telephone, and cable television technical inquiries.
-Provides timely and accurate information to incoming customer order status and product knowledge requests.
-Provides timely feedback to the company regarding service failures or customer concerns.
-Previous IT Support or similar experience required
-Must have excellent initiative, time management and documentation skills
-Must be able to work a rotating schedule: 6: 30pm to 6: 30am M, T, F, Sa every other week, and Su, W, Th the alternating weeks.
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