Office Services/Clerical

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Help Desk/Technical Support Associate

Bristol, TN 37621

Posted: 04/20/2024 Employment Type: Temp Industry: Office Services/Clerical Job Number: 31183 Pay Rate: $16 / hour

Job Description


Top Bristol company needs you to assist their customers with technical support issues, coordinate with the network operations team regarding any issues and keep technical support documentation up to date. Schedule is 6am-6pm and can start immediately. Apply here ASAP or call us at 423-929-7123 for more information!

-Assist users with/troubleshoot technical issues relating to broadband Internet services, telephone, and cable television technical inquiries.
-Provides timely and accurate information to incoming customer order status and product knowledge requests.
-Provides timely feedback to the company regarding service failures or customer concerns.

-Previous IT Support or similar experience required
-Excellent customer service and communication skills required
-Must have excellent initiative, time management and documentation skills

Apply here, stop by our office at 129 E Springbrook Dr Johnson City, TN or call us at 423-929-7123!

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